What is my order status?

We would send you an email concerning the order.

What payments do you accept?

We accept Visa, MasterCard, MTN Mobile Money, AirtelTigo Cash, Vodafone Cash as long as they are connected with one of the major credit card companies listed above. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.

Can I order without a credit card?

No. The only form of payment accepted is with a credit card.

Why are you not accepting my credit card?

There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your bank's end, may have encountered a machine error.

When will my credit card charged?

We will not bill you until your product(s), including backordered or preordered items, are actually shipped. If your items are shipped separately you will be billed each time an item is shipped.

How do I enter a shipping address?

A shipping information page will be presented where you can enter a separate shipping address.

How will you know where and how to send my physical product?

If you order a physical product, a Shipping Information page will appear during checkout so you can enter a shipping address.
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